Lots of Love

 Pet Sitting & Dog Walking

 Summerville - Ladson - North Charleston

  Professional * Insured * Experienced 

Lots of Love Pet Sitting & Dog Walking
Summerville, SC
ph: (843) 509-7906


 (843) 509-7906

We've tried to address a few of the commonly asked questions we've received when someone is considering using the services of Lots of Love Pet Sitting & Dog Walking.  Your questions may be different, but they are just as important!  

 

Contact us or call (843) 509-7906

 

We will happily take all the time necessary to completely answer your questions and address your concerns. 

What type of animals do you pet sit?

Dogs, cats, birds, fish, hamsters, gerbils, guinea pigs...we love and have cared for them all.  Maybe your pet is more exotic?  Give us a call. We may be able to help you.

How long will the pet sitting visit last?

Our normal pet sitting visit lasts approximately 40 minutes.  Go to our Services page to see what these visits include. 

How many visits will you provide per day?

Pet care needs vary greatly. We will discuss the needs of your pets in detail at the initial consultation to determine the best schedule for your pets.  1 to 3 visits per day is the typical request.  Visits will normally take place between the hours of 7am and 9pm, but we are flexible.

Do you provide overnight visits?

Yes, overnight visits are an option.  However, please provide as much notice as possible and check our Services page for fees.

How do I set up service?

An initial consultation is required for all new clients prior to the beginning of any pet sitting or dog walking assignment.  This will provide us with the opportunity to meet you and your pets.  This also provides the opportunity for you to get to know us and ask any questions you may have.  During this initial meeting we will complete and sign the required paperwork if you decide we are the right pet sitter for you and your pets. 

How do your dog walking only visits work?

Our normal dog walking hours are between 11:00am and 3:00pm.  We will walk up to 2 dogs for approximately 25 minutes.  Dogs must be able to be walked on a leash.  Longer walks are available for an additional fee.  Please see our Services  page for current fees and specials.

When and how do I pay for services?

Full payment is required prior to the start of the pet sitting assignment.  Payment may be made at the time of the initial consultation or left to be picked up at the beginning of the first pet sit. We accept checks and cash or if you prefer, fees can be paid  through Google Checkout. 

What if I need to cancel scheduled services?

A 48-hour notice is required for cancellations.  Because it is highly unlikely that the reserved time slot can be filled with another client with less than a 48-hour notice, we reserve the right to bill clients 20% of the total pet sitting fee for reservations cancelled with less than the 48-hr notice.  Please see below for special Holiday cancellation policy. 

Are there extra fees charged or special policies regarding Holiday visits?

Although no extra pet sitting fees are charged, a 50% deposit is required at the time of booking for reservations that include the following holidays: New Years Eve/Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve/Day.  A 7-day cancellation notice is required for refund of the 50% deposit.

What is your policy regarding keys?

We require 2 keys at the time services are contracted.  To simplify arrangements for future visits, we prefer to keep your keys on file.  Keys are kept in a secure, undisclosed location with special coding for indentification.  If you prefer to have your keys returned at the conclusion of the initial pet sitting assignment, a fee of $10.00 will be charged to pick up the keys for any future services.

Do my pets need to be vaccinated?

Yes, all pet vaccinations must be current.

Can you give our pets medication?

Yes, we will give medications with detailed written  instructions.  We have also been trained in giving injections. 

Do I need to do anything when I get home?

Yes, please call us as soon as you return.  If we do not hear from you and we can not contact you,for the safety of your pets, we will continue making visits. Normal fees will be charged. 

Do you provide services in my area?

Our normal service area includes addresses with the following zip codes: 29483, 29485, 29456 and 29420. Feel free to call even if you are not in these areas. For a small additional fee we may be able to service your area or recommend another pet sitter to you.

 

 

 

 

 

 

 

 

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Lots of Love Pet Sitting & Dog Walking
Summerville, SC
ph: (843) 509-7906